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My New & Improved Samsung i730 Windows Mobile Phone

A few days ago, my old and trusty Samsung SCH-i730 Windows Mobile phone decided to bite the dust. One moment, I pulled it out of my pocket to look at the time and it was dead… just like that. No sound. No display. It was an eerie sight. I tried a soft reset, changed battery, hard reset, nothing.

Luckily, since I had purchased insurance for the phone (the only time I purchased insurance for an electronic gadget), I called Verizon. Two days later, I now have a brand new i730.

Samsung SCH-i730 box

Normally, this would be a none-event. However, something interesting happened: the replacement phone works much better than the one I used to have. Read about the problems I had with the old phone here. On the new phone, everything runs noticeably faster. There is no more unexplained slowness. Audio during phone calls now works as expected with no cut outs.

New Samsung SCH-i730 Windows Mobile Phone

I have two theories on why:

  • I had upgraded my old phone to Windows Mobile 2005 and that version of the Windows Mobile OS was causing problems on the phone
  • I had a defective phone

I will never know for sure the real cause, since the old phone is no more.

Samsung i730 owners out there, if your phone doesn’t seem to work quite right and have the problems described here, either try to downgrade to Windows Mobilde 2003, or if you have not upgraded to WM2005, you just may have a defective device.

Samsung i730 Problems

I got a Samsung i730 Windows Mobile phone several months ago from Verizon Wireless to replace both my iPAQ and cell phone. My personal experience with it has not been good. The device frequently freezes, requiring a soft reset. The audio on phone conversations are often intermittently cut.

I decided to call Verizon Wireless yesterday about it. The support person wanted to walk me through a hard reset but I was not able to back up the phone then so I’ll have to call back. He said if the problems continue after the hard reset then VW will send me a new phone. Perhaps a new phone will fix my issues. We shall see.

Update: I seem to have found a fix for the freezing issues.

Update 9/7/2007 – Links for Windows Mobile devices:

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