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Software Review – Mozy Online Backup (Version 1.8.4.7)

I have been telling myself that I need to set up some sort of automated backup solution for my data for years now. In the past, I have actually used various tape backup solutions but I eventually gave up due to the cost of buying new tape drives that could keep up with the increasing large amount of data.

I decided to give Mozy a try. If you have not heard, Mozy is an online backup solution. Their main selling point is that they will back up your home computer for $4.95 per month. Your data is transfered over your Internet connection and is backed up to Mozy’s servers. I figure $60 a year for a fully automated backup solution and peace of mind is worth it.

Installation and Configuration

The installation and initial setup process is pretty straight forward. By default, the software will automatically select files to be backed up, but I am sure most people will need to make changes to the backup selection. Each Mozy account will only support one computer. Yes, I tried to include a network location in my backup sets, but it wouldn’t allow it. External drives connected via USB2 are fine.

Mozy backup sets

There are several configuration options to tweak. In the Schedule tab, you can tell Mozy to backup when your PC is idle, or at specific times:

Mozy backup schedule options

And under the Options tab, you can control many additional settings:

Mozy backup options

For my backup, I leave most settings at the default values, except I checked “Don’t show restore menu in Windows Explorer”. I generally do not let any application install context menu handlers for Windows Explorer. Don’t know if it’s true or not, but I suspect that misbehaving explorer context menu handlers are the source of most mysterious hangs and slow-downs in Windows.

Backing Up Data

The backup process works fairly well. The initial backup will take some time to complete. How much time depends on the size of your backup sets and the upload speed of your Internet connection. My initial backup took about 3 weeks to backup 75 GB of data over a Verizon Online FIOS connection with 2000 kbits of upload bandwidth. Since then I have added another 10GB of data and it has been keeping up just fine.

While the backup is in progress, you can check Mozy’s progress with this informative progress window:

Mozy - backup in progress

Restoring Data

There are currently four different ways to restore files with Mozy:

  • Right-click Restore – Navigate in Windows Explorer to the folder you want and right click, then choose “Restore files in folder”.
  • DVD Restore – Mozy will burn your data to a DVD and send it to you via snail mail. Good for large restores.
  • Web Restore – Use Mozy’s web site to select folders/files to restore and download the files via the web site.
  • Virtual Drive Restore – Navigate to Mozy’s virtual drive and select files to restore from there.

I had some problems initially with Virtual Drive Restore. Every time I tried, I would get an error saying that it could not connect to the server. The error went away after I reset my account password. This is probably the simplest and quickest way to restore a small number of files.

Mozy Backup Virtual Drive Restore

Web Restore is also pretty straight forward. You log into the Mozy web site, choose Restore Files and follow on-screen instructions. One minor issue is that the files are not available immediately. Instead, you will get an email once the restore is complete. Then you can go to the web site to download the files. An additional benefit of Web Restore is that you can restore files from any Internet connected PC. In this way, you can think of Mozy as an Internet mirror of your files.

If you want to restore everything, then DVD Restore is probably the way to go. I have not tried this option.

The last Restore method is Right Click Restore in Explorer. I did not test this method either because I chose not to enable explorer shell integration.

Support

I had to use Mozy’s tech support to resolve an error that I could not resolve myself. Email did not work well as I didn’t receive a reply at all after several days. However, when I tried the “Chat Live” option on the web site, and was immediately connected to a live tech support person. She was able to help me resolve the problem fairly quickly.

Summary

I feel a lot better now that my important files are finally backed up at an off-site location. I am probably better protected now than many small businesses. I can get to the files easily and wherever I need. Mozy works very well once you understand and work with its main limitation: the upload speed of your Internet connection. I have not heard of anyone running into a problem for backing up too much data. Finally, for $4.95 a month… you can’t beat that.

Highly recommended.

Finds of the Week – Oct 31, 2007

Here are my finds for this week:

.NET

Tools

  • I hope my hard drive doesn’t crash in the next few days… because my initial Mozy backup is still running… about 3 weeks after I started it. At this rate it should be done in a few more days.Mozy Backup
  • Oracle SQL Developer is a very nice and full-featured Oracle query and browsing tool. Best of all: it’s free.Oracle SQL Developer

Windows Mobile / Pocket PC

  • I wrote before about how Verizon Wireless may cut you off if you use up too much bandwidth per month. Good news: Verizon Wireless has just settled a N.Y. probe (news.com) into that practice.
  • I’ve been checking my Gmail account everyday every since the IMAP announcement on Oct 24. Today, it finally showed up!Gmail IMAP
  • Capture Screen Utility from Fann Software is a free screen capture program for Pocket PC and Windows Mobile devices. It’s free, and it works.Fann Software Screen Capture Utility for Windows Mobile/Pocket PC

Miscellaneous

  • If you are anoyed about that pesky Windows Language Bar that keeps coming back after you tell it to go away, you are not alone. Here‘s how to get rid of it for good (How-To Geek Blogs).

Finds of the Week – 10/24/2007

.NET

  • Improve ODP.NET Performance (Mark A Williams, via Oracle Magazine) shows how Connection Pooling, Controlling Fetch Size, and Statement Caching can be used to maximize performance with the Oracle Data Provider for .NET.
  • Did you know that you can profile a selected Unit Test in Visual Studio Team System? Read more at Profiling a Unit Test (Noah Coad, via blogs.msdn.com).

Tools

  • Sysinternals (now part of Microsoft) has released a new version (v11.02) of their extremely useful Process Explorer utility. This is one of my must-have utility on any new system.
  • Process Explorer

  • FileZilla is an open source FTP utility for Windows. It's free and has all the features I use. What more can one ask for?
  • Filezilla

  • I signed up for Mozy two weeks ago. The price is right: $4.95 per month for peace of mind. However, it’s been 2 weeks and the initial backup is still only 50% complete!! I have a Verizon FIOS connection with 2000 Kbps upload speed and about 37GB of data to backup. I’ll post an update on how restores work whenever this thing finishes.
  • Mozy

Windows Mobile / Pocket PC

  • Google has just announced free IMAP for Gmail! Unfortunately, it's not available on my Gmail account yet. I am hoping that the IMAP with Windows Mobile Outlook is better than Gmail mobile (via Pocket IE or Opera Mobile).

Blogs

  • Scott Hanselman's Computer Zen is one of my favorite .NET related blogs. I don't know how he does it, but Scott often writes several detailed posts a day. Don't forget to check out his Tools List post.

Miscellaneous

  • Did you know that the best Wikipedia content is often from anonymous "good samaritans"? "Anonymous contributors with a single edit had the highest quality of any group." Read more here.

And Now, Something Different

Alexa.com's current list of 100 Top Sites in the United States (sorted by traffic) has a couple of interesting entries. In addition to the familiar Yahoo!, Google, and Myspace, there are two Vietnamese related sites: VnExpress at number 70, and Vietfun, at number 80. Besides these two sites, there are no other non-English or minority-centered web sites on the list that I could tell.

Possible explanations:

  • Alexa rankings are way off base.
  • Vietnamese Americans are using the net much more than any other minority groups (unlikely). If this is true, there is an untapped market here.

Anyone else has an explanation?

alexa-rankings-usa-1

alexa-rankings-usa-1

Search Your Google Reader RSS Feeds

I have been using Google Reader since the 9/2006 release. It’s one of my favorite apps. One of the feature that was missing from Reader that I wished it had was Search. Well, Reader is now complete with a Search feature!

My initial testing indicates that it works well. I could not locate any help page that describes the complete search syntax, but most basic Google search syntax seem to work fine. Below are some observations.

Common words such as “where”, “how” are not excluded like regular Google Search:

Google Reader Search - common words

Phrase searches are supported:

Google Reader Search - phrases

Negative terms are supported. Example: bass -music.

The OR operator doesn’t work. Example: i730 OR i830.

I found a bug in IE7

Looks like I found a bug in IE7. Sometimes the tab title “sticks” and stays the same regardless of which page/site you navigate to.

I was reviewing a blog post I had just made, so the tab title correctly said “Chinh Do”:

IE Bug 1

I then clicked on a link to navigate to Technorati, which normally has a title of “Technorati: Home”, but here the tab title still said “Chinh Do”.

IE Bug

I tried clicking on various links to navigate to different web sites, the title remained “Chinh Do”.

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